Group FAQsQ: What is the group minimum and admission requirements?
A: Group rates are available for groups of fifteen or more with at least a 72 hour advance reservation. Picnics must have a minimum of 15 and require a one week notice. Groups not pre-ticketed must enter the park together with a one payment transaction. Sorry, individual will-call tickets cannot be arranged. Tickets can be sent to you in advance for group distribution prior to arrival at the park when contract is paid in full. Your final pricing per ticket will be based on all tickets delivered to you minus any tickets you return to us (must purchase a minimum of 15 tickets). Returned tickets must be received by our finance department within two weeks after your event.
Q: Can billing arrangements be made?
A: Yes, by advance arrangement only. A 25% non-refundable deposit is required and credit must be pre-approved. Contact us for more information.
Q: Can extra tickets be provided the day of the outing?
A: Yes, the group leader can get additional tickets at the group sales ticket window; however, in order to expedite your group's entry, we suggest that you take every endeavor to order the exact number of tickets you will be using.
Q: What is the group meal minimum and arrangements?
A: Group meals are available for groups of 15 or more with at least two weeks prior notice and a 25% deposit. The group must commit to a minimum number of meals at least 72 hours prior to the event. Food and beverage services will be prepared for the guaranteed number. All charges will be based on the guaranteed number of meals or the actual number of meals served, whichever is greater. Colored wristbands are provided in advance for distribution to all meal recipients and worn upon entry to the park. Bands are not to be removed.
Q: Can arrangements be made for individual group members to eat at any Silverwood-Boulder Beach food outlet whenever they wish?
A: Yes. "Silverwood dollars" can be purchased in advance in one dollar and five dollar increments for distribution to group guests prior to park entry. These can be spent anywhere, anytime in the parks during the season and are treated as cash by us.
Q: How does the picnic buffet meal service work?
A: Buffet line service is provided for groups of 15 or more in the pavilion kitchen. Meal serving time is normally limited to a 1/2 hour, more time can be allotted depending on group size. If you would like to use a pavilion for more than your above specified time, extended beverage and meal service is available.
Q: How will my group know their pavilion number and meal time?
A: The pavilion number and meal time will be on your contract, so you can inform your group prior to your event. This information will also be posted at the Information Center, the entrance to the Country Carnival and Thunder Creek Picnic Grove.
Q: Can picnic food be brought into the park?
A: No drinks, food or ice chests can be brought into the park. (Exception: Baby food and formula.) If you would like to bring your own picnic or snacks there are picnic tables (before you enter the tunnel from the parking area) that are available on a first-come basis.
Q: Are swim suits allowed in Silverwood?
A: For the safety of our guests, swimsuits are not allowed in Silverwood. Swimsuits can only be worn in Boulder Beach. Throughout Silverwood, shirts and shoes are required attire.
Q: What is covered by the admission price?
A: Silverwood Theme Park and Boulder Beach Water Park are pay-one-price parks: two parks for one price. All rides, shows and attractions are included in the price of admission (parking, games, food and merchandise are exempt). (See operating schedules for Silverwood and Boulder Beach.)